Provider Support

The Serve You Rx commitment to service extends beyond our members, clients and partners, and includes providers as well. We’re here to provide you with the resources and tools you need to maximize the patient’s pharmacy benefit experience. If you have any questions, in-house Serve You Rx customer service representatives are available to help.

Call: 800-759-3203

Monday-Friday, 7:30 am-9 pm CST    |    Saturday, 8 am-6 pm CST    |    Sunday, 9 am-3 pm CST

Preferred Drug List

The Serve You Rx Preferred Drug List will help you and your patients choose safe and effective drug therapies that are cost effective and covered by their pharmacy benefit. Click the links below to view the most recent versions of the Serve You Rx Preferred Drug List.

Preferred Drug List – Select
Preferred Drug List – Standard
Preferred Drug List Recent Changes – Select
Preferred Drug List Recent Changes – Standard
July 2017 Serve You Rx Select Formulary Excluded Product List
Specialty Drug List

These forms are in .pdf (Acrobat) format. You can download the latest version of the Acrobat Reader software on Adobe’s website for free.

Provider Forms

To ensure proper delivery of care, you may be asked to complete and return specific forms to Serve You Rx. Below is a list of commonly used forms. To request additional forms (i.e., drug-specific forms), please call 800-759-3203:

BIN 610548 D.0 Payer Sheet
Standard Prior Authorization Form
Specialty Drug Prior Authorization & Prescription Form
Serve You Rx Prior Authorization Information and Drug List

These forms are in .pdf (Acrobat) format. You can download the latest version of the Acrobat Reader software on Adobe’s website for free.

Join the Serve You Rx Network

To join the Serve You Rx’s network of more than 66,000 retail pharmacies nationwide, which includes independent pharmacies and national chains, simply complete and submit the online request form or call 800-759-3203 to speak with a Serve You Rx Provider Service Representative.