Scroll down for a brief description of these pharmacy benefit management services available through Serve You Rx:

For more detailed information about these Serve You Rx services:

Clinical Services & Strategies

Serve You Rx offers a variety of optional clinical services and strategies that enable clients to meet plan goals and objectives through the development of a comprehensive and customized pharmacy benefit. These plan design elements aim to maximize cost savings, ensure appropriate drug therapy, improve member care and include:

  • Prior authorization
  • Quantity limits
  • Dose optimization
  • Step therapy
  • Concurrent drug utilization review
  • Retrospective drug utilization review
  • Formulary (preferred drug list) management and promotion of generics
  • Over-the-counter drug coverage and therapeutic category management
  • Dispense-as-written (DAW) adjustment
  • Adherence monitoring program
  • Opioid risk management program
  • Pharmacy benefit educational resources
  • Value-based benefit design

For more information, login to the Serve You Rx Toolbox (Entry No. 1007), call 888-243-6890 or email sales@serve-you-rx.com.

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Serve You DirectRxSM Mail Service Pharmacy

Serve You DirectRx Pharmacy mail service (DirectRx Pharmacy), which is fully owned and operated by Serve You Rx, is a safe, easy and cost-effective way for members to fill ongoing maintenance prescriptions used for chronic or long-term medical conditions. DirectRx Pharmacy offers:

  • Easy ordering of first fills and refills by mail, phone or online
  • Free standard delivery to members’ homes
  • Secure, confidential packaging, including options that are tamper-evident and weather-resistant
  • 24/7 Serve You Rx pharmacist consultation for DirectRx Pharmacy orders
  • In-house Serve You Rx customer service representatives ready to answer questions about getting started with DirectRx Pharmacy, ordering refills and more

For more information, login to the Serve You Rx Toolbox (Entry No. 1007), call 888-243-6890 or email sales@serve-you-rx.com.

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Serve You DirectRx Specialty Pharmacy

Specialty drugs comprise a small but growing and very costly segment of today’s prescription drug benefit. These drugs generally require special dosing or administration, are typically prescribed by a specialist for complex medical conditions, require specialized patient training or care coordination, and are more expensive than most medications. The Serve You DirectRx Specialty Pharmacy (DirectRx Specialty), which is fully owned and operated by Serve You Rx, offers a full range of services and programs for patients who fill their specialty prescriptions through us.

For more information, login to the Serve You Rx Toolbox (Entry No. 1007), call 888-243-6890 or email sales@serve-you-rx.com.

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Generic Incentive Programs

Serve You Rx offers several programs that promote the use of therapeutically comparable generic drugs as a first choice before the use of more costly brand drugs. The strategic use of coordinated plan design elements, such as step therapy and limited brand coverage, and targeted patient and provider communications help decrease plan costs and include options designed to meet a wide range of plan goals and objectives.

For more information, login to the Serve You Rx Toolbox (Entry No. 1007), call 888-243-6890 or email sales@serve-you-rx.com.

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Member Communication and Education

Serve You Rx provides clients and members with a wide array of tools and services to help maximize their pharmacy benefit and better manage prescription drug costs through informed decision making. Our account teams are available to attend employee meetings and benefit fairs to provide education and answer questions. Targeted mailing options are available to educate members on cost-savings available and the benefits of using mail service. Serve You Rx’s secure online member portal includes valuable information about copay comparisons, how to use mail service, locating network pharmacies, covered drugs and more.

For more information, login to the Serve You Rx Toolbox (Entry No. 1007), call 888-243-6890 or email sales@serve-you-rx.com.

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Reporting and Analysis

Serve You Rx’s robust reporting and analysis capabilities allow us to:

  • Quickly turnaround ad hoc reports that include an explanation or interpretation of the findings
  • Provide data in a useful format so it can be used to help predict costs and make decisions regarding plan design improvements
  • Generate custom reports free of charge
  • Supply a plan performance review no less than 90 days before the plan’s renewal date—no calls or requests required
  • Offer online reporting demonstrations available upon request

For more information, login to the Serve You Rx Toolbox (Entry No. 1007), call 888-243-6890 or email sales@serve-you-rx.com.

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Serve You Rx Toolbox – Client and Partner Online Portal

At Serve You Rx, we believe in putting the right resources into the hands of our clients and partners right away. The Serve You Rx Toolbox is our exclusive online education and resource library that allows you to quickly find Serve You Rx-specific information, educational materials, toolkits and more for:

  • Keeping abreast of important industry topics
  • Preparing for presentations and bids
  • Providing member communications for enrollment meetings and benefit fairs
  • Working seamlessly with Serve You Rx on benefit administration

For more information, login to the Serve You Rx Toolbox (Entry No. 1007), call 888-243-6890 or email sales@serve-you-rx.com.

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