EZRefillRx is available to use when refilling prescriptions through  Serve You Rx’s mail and specialty pharmacies (DirectRx Pharmacy and DirectRx Specialty). It provides 24/7 safe, secure, online access to:

  • Refill orders placed through Serve You Rx pharmacies for you and your covered family members
  • Copay amounts for each DirectRx Pharmacy and DirectRx Specialty refill placed online
  • Order status to help track DirectRx Pharmacy and DirectRx Specialty refills until they arrive
  • FREE standard delivery of prescription refills to your home (unless otherwise noted)

You can also use the EZRefillRx automated phone re-ordering option for refills through DirectRx Pharmacy and DirectRx Specialty when you call 800-759-3203.

Member Portal

Through the safe, secure, password-protected Serve You Rx Member Portal, you can access your pharmacy benefit and personal prescription information to maximize the prescription drug plan available through your organization and make informed decisions for you and covered family members.

Member Portal users are required to create a Login ID and password to gain access to this portion of the website. If you are accessing the Member Portal for the first time, you must enter the following:

  • Cardholder ID
  • Member’s first and last name
  • Birth date
  • Gender
  • Login ID and password you wish to use
  • Email address

Please keep this information private and confidential.

Member Forms

As part of your pharmacy benefit, you may be asked to complete and return special forms to Serve You Rx. Below is a list of commonly used forms. To request additional forms (i.e., drug-specific forms), please call 800-759-3203:
Information Update Form
New Prescription Mail-in Order Form (includes WI ETF)
Prescription Transfer Form (includes WI ETF)
Prescription Reimbursement Claim Form

All forms are in .pdf (Acrobat) format. You can download the latest version of the Acrobat Reader software on Adobe’s website for free.

Preferred Drug List

The Serve You Rx Preferred Drug List (PDL) will help you and your medication prescriber choose safe and effective drug therapies that are cost effective and covered by your pharmacy benefit. Click the links below to view the most recent versions of the Serve You Rx PDL.

Preferred Drug List – Select
Preferred Drug List – Standard
Preferred Drug List Recent Changes – Select
Preferred Drug List Recent Changes – Standard
July 2018 Serve You Rx Select Formulary Excluded Product List
Specialty Drug List

All forms are in .pdf (Acrobat) format. You can download the latest version of the Acrobat Reader software on Adobe’s website for free.