Home delivery makes life easier

Save yourself time and money by using mail service for your maintenance medications. Serve You DirectRx Pharmacy provides convenient home delivery of most medications taken to manage chronic conditions at a cost often lower than retail pharmacies. You also get:

  • FREE standard home delivery
  • Fast and reliable turnaround with most orders shipped the same day they are received
  • Up to a 90-day supply of most maintenance medications often for less than three-months supply purchased at retail
  • Easy refill ordering online, by phone or by mail
  • Secure, discreet, and confidential packaging
  • Pharmacists available 24/7 for questions regarding orders filled at Serve You DirectRx

Getting started is easy!

SYRx provider

NEW PRESCRIPTIONS

Call your prescriber and request that an electronic prescription be sent to Serve You DirectRx Pharmacy or have your prescriber fax your order to 866-494-0364.

OR

Complete our New Prescription Order Form

SYRx CSR

PRESCRIPTION TRANSFERS

Complete our Prescription Transfer Form

OR

Call us at 800-759-3203 with the name and phone number of your current pharmacy and your prescription number.

How to Order Refills

Refilling your prescriptions with Serve You DirectRx Pharmacy is simple! You can mail us an order form or choose one of these easy options:

ONLINE

EZRefillRx is available 24/7 and makes it easy to refill prescriptions with the click of a button.

AUTO SHIP

EZAutoFill automatically refills and ships your prescriptions based on an estimated supply remaining. No calls or pharmacy trips needed. (Not available to Medicare patients.)

PHONE

Call 800-759-3203 and use our 24/7 automated phone refill service.
Please have your prescription number and payment information available.

Payment is required before medications will be shipped. For questions about payment, co-pays, deductibles, or prescription coverage, please call the toll-free phone number on the back of your health plan or prescription drug plan ID card. Serve You Rx plan members can call 800-759-3203.

Serve You DirectRx Pharmacy is licensed to provide home delivery in all 50 states.

Pharmacy hours of operation are 7:30 a.m. to 5  p.m. (CST) Monday through Friday.

If you have questions about your order status, our customer service representatives are available 364 days per year at 800-759-3203. Our call center hours of operation (CST) are:

  • Monday through Friday from 7:30 a.m. to 9 p.m.
  • Saturday from 8 a.m. to 6 p.m.
  • Sunday from 9 a.m. to 3 p.m.

Pharmacists are available 24/7 for after-hour inquiries and consultations regarding prescriptions filled through Serve You DirectRx Pharmacy or Serve You DirectRx Specialty Pharmacy.

If you need assistance, have a complaint, or would like to report an error, please call 800-759-3203.

Click here to download our brochure about Serve You DirectRx Pharmacy.