| Account Manager - Responsible for building and maintaining client, TPA and broker/consultant relationships through strategic and high level account management for new and existing clients within an assigned book of business. |
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| Customer Service Representative - Performs customer service related functions in a call center environment. Responds to customer requests/inquires regarding their prescription drug benefit coverage and resolves customer issues. |
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| Business Analyst - Researches and analyzes processing systems and procedures to resolve current problems or to implement changes. Based on analysis, assists in the formulation, presentation, and implementation of policy, procedure, and system changes and post-implementation audits. |
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| Regional Sales Executive - Sell Prescription Benefit Management (PBM) services to Third Party Administrators (TPAs), self-insured employer groups and other strategic partners through direct contact and insurance broker/consultant relationships. |
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| Pharmacist - Responsible for the professional duties that relate to the accurate and timely processing and dispensing of members’ prescriptions. Provides excellent customer service to our members and interacts well with other healthcare workers when questions, concerns or problems arise regarding a member’s prescription. |
